Return & Exchange Policy

There are certain scenarios where it is difficult for us to consider exchanges. Such scenarios include, but are not limited to the following:

• Exchange request is made outside the specified time frame.
• You should check your requirement and software compatibility before you buy the product, thus the product is not eligible for exchange for this particular reason.
• Product is damaged because of use.
• Product has been tampered.
• Product should not be used or installed.

Sharjah electronics does not offer a “cash refund”.

Refund may only be issued on credit/debit card order(s) when the customer cancels the order, before Sharjah electronics starts processing the shipment. Or if an item is found to be defective during Quality Control and being the only piece available, gets removed from the order.

Customer may cancel the order at any time before the order has been processed.

Sharjah electronics has the right to cancel orders for reasons such as - item is out of stock, pricing errors, item found as defective in Quality Control or the credit/debit card payment declined by the issuing financial institution.